12-DAYS BORNEO DISCOVERY TOUR
Discover Borneo in Malaysia, a multicultural state rich with tropical nature and wildlife. Get to observe man's closest relative, "the Orang Utan", and other wildlife such as sun bears, hornbills, and proboscis monkeys. And see for yourself the fascinating Gerama mangrove river, cultural villages and dine-in to a variety of local cuisines.
|Travel Dates:||Up to 21 March 2019|
Cost is subject to class availability and exchange rate, may change without prior notice.
Day 1: Australia Departure
Day 2: Sandakan Arrival
On your arrival at Sandakan Airport, your local English-speaking guide and driver will pick you up and transfer you to your hotel. Depending on your flight arrival, afternoon at leisure and enjoy a Welcome Dinner. Overnight in Sandakan.
Day 3: Sandakan - Sepilok
Pick up from hotel at 8.00am and depart for approximately 30 minutes to Sepilok Orang Utan Rehabilitation Centre. At this Centre, observe man's closest relative, "the Orang Utan", being rehabilitated to become wild in their natural habitat and experience a walk in the Tropical Lowland Dipterocarp Forest of Borneo. Witness the feeding of Orang Utan at 1000am at the feeding platform and proceed to the Orang Utan Nursery.
Later, continue to the Bornean Sun Bear Conservation Centre. The Centre that managed to improve the living condition of the rescued sun bears and encouraged their natural behaviours in the 2.5ha enclosed forest. After lunch, check in to the resort, located at one of the oldest tropical rainforest in the world. Overnight in Sepilok.
Meals: Breakfast, Lunch, Dinner
Day 4: Sukau - Kinabatangan River
At 11.00am, proceed to Sandakan jetty, scheduled boat depart at 1200pm, an hour boat ride to cruise up to the Lower Kinabatangan River Sanctuary. This is a wonderful journey of discovery which starts from the waters of Sulu Sea of Sandakan Town through a magnificent scenery of the mangrove forest. Take your lunch at Abai Jungle Restaurant.
After lunch, cruise up river to Sukau village in search of primates especially the Endemic Proboscis Monkeys, birds and other wildlife. Arrive Sukau, check in at Kinabatangan Riverside Lodge. Late afternoon, river cruise to Menanggul River, a small tributary of the Kinabatangan. Return to lodge after dinner. Overnight in Sukau.
Meals: Breakfast, Lunch, Dinner
Day 5: Sukau - Kinabatangan River
Wake up by the calls of gibbons and hornbills. Early morning, take a river trip to the Ox Bow Lake to observe wildlife and experience the early morning river ambience. Return to the lodge for breakfast then free at own leisure. After lunch, walk around; relax at the sun deck while reading your favourite book from the mini library and enjoying the river view. In the late afternoon, proceed to another river cruise to search for more wildlife. Overnight in Sukau.
Meals: Breakfast, Lunch, Dinner
Day 6: Sukau - Sandakan - Kota Kinabalu
After breakfast, transfer by boat back to Sandakan. Upon arrival, proceed to the airport with en-route lunch at the local restaurant before flight departure to Kota Kinabalu. Meet upon arrival at Kota Kinabalu Airport, transfer to check-in hotel, rest and relax. Overnight in Kota Kinabalu.
Meals: Breakfast, Lunch
Day 7: Kota Kinabalu City - Gerama Mangrove River
At 9am, meet at hotel lobby and proceed to Kota Kinabalu City. En route with lunch at local restaurant. Continue to proceed and discover the Gerama Mangrove River. Overnight in Kota Kinabalu.
Meals: Breakfast, Lunch, Dinner
Day 8: Kota Kinabalu - Mari Mari Cultural Village
At 9am, meet at the hotel lobby and proceed for Mari Mari Cultural Village tour. Enjoy delectable traditional and fusion cuisines for lunch before the end of the tour. Transfer back to your hotel after the tour. Overnight in Kota Kinabalu.
Meals: Breakfast, Lunch
Day 9: Kota Kinabalu - Kuching - Kuching City Tour
Check-out from hotel and transfer to Kota Kinabalu Airport for departure flight to Kuching. Upon arrival at Kuching Airport, meet and greet by local representative and continue with Kuching City Tour. Overnight in Kuching.
Day 10: Kuching - Sarawak Cultural Village
At 9am, meet at hotel lobby and proceed to Sarawak Cultural Village tour. Transfer back to hotel after tour. The rest of the day is free at your own leisure. Overnight in Kuching.
Day 11: Kuching - Departure
Check-out from hotel and transfer to Kuching Airport for departure flight home via KLIA.
Day 12: Australia Arrival
- Return economy-class flights from Australia to Borneo. Taxes included
- Internal flights within Malaysia
- Accommodation in 4-star hotels
- Meals: 9 Breakfasts, 6 Lunches, 5 Dinners
- Return airport transfers
- All touring in air-conditioned vehicles
- Entrance fees at monuments
- Sightseeing as per itinerary
- Sit-in-coach transfer, scheduled boat transfer and cruise
- Locally based professional driver
- English-speaking locally based guides
- Small group tour size with maximum of 16 persons only
Departure Dates guaranteed with a minimum of 2 people for small group tours and 10 people for escorted tours.
|Depart Australia||Return Australia||Price Per Person||Status|
|18 September||29 September||$4,267||SOLD OUT|
|15 October||26 October||$4,267||ON REQUEST|
|01 November||12 November||$4,267||ON REQUEST|
|21 March||01 April||$4,513||AVAILABLE|
- Price valid from: ADL, BNE, CNS, MEL, PER, SYD
- Price inclusive of airfares with Singapore or Malaysia Airlines
- Price inclusive of twin sharing accommodation
- Single supplement: $1,318
Above pricing is correct at the time of publishing. Pricing can change subject to airline availability.
Please read the following terms and conditions carefully. You must not make any bookings unless you understand and agree with the following terms and conditions. References to “us”, “we” and/or “our” in these booking terms and conditions shall mean Tweet World Travel. These terms and conditions apply to bookings you make with our consultants (in-store, over phone or by email); with your own travel agents, as well as online bookings you make on our website. Please make sure your travel agent or our consultant advise you of our terms and conditions.
AGREEMENT BETWEEN USER AND TWEET WORLD TRAVEL
The services of Tweet World Travel are offered to you on the condition of your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Tweet World Travel constitutes your agreement to all such terms, conditions, and notices.
Tweet World Travel reserves the right to change the terms, conditions, and notices under which the services of Tweet World Travel are offered, including but not limited to the charges associated with the use of the Tweet World Travel.
BOOKING AND PAYMENT
Passenger names must be provided exactly as per passport at the time of booking. Any spelling corrections made after a deposit is paid must be sent in writing and will incur additional fees, including any ticket/voucher re-issue fees.
Tweet World Travel reserves the right to correct any errors in rates quoted or calculated, or any omissions made at any time during your booking. Any verbal quote given is an indication only of the final price and is subject to confirmation in writing.
Any booking within 65 days before departure will require payment in full when the booking is confirmed. The bookings may also incur additional fees including any applicable urgent visa processing fees. Bookings made less than 45 days prior to departure will incur a late booking fee of $60 per person and must be paid along with the final payment at the time of booking.
Please note that all Tours and Packages are subject to availability and all prices are set. Any booking valued at or less than $1,000 must be paid in full amount after booking is made. Some airfares or services must be paid in full at the time of booking.
Credit Card Fee
The following Card Fees apply:
Visa Credit Card - 1.8% fee and MasterCard Credit Card - 1.76% fee applies.
American Express (Amex) - 2.8% fee applies.
For late payment or urgent bookings, please notify us via email at firstname.lastname@example.org
You will be required to pay deposit after booking confirmation:
- Private Tours or Group Tours is $500 Per Person
- Large Groups (more than 16 people) / School Tours is $800 Per Person
- Lands products and Visas is $300 Per Person
Any booking valued at or less than $1,000 must be paid in full amount after booking confirmation. Some airfares or services must be paid in full at the time of booking.
Receipt of Deposit
By sending a deposit the client agrees to be bound by the terms, conditions and responsibilities set forth in this booking. The client also agrees that:
- All persons are fit and physically able to partake unaided in their chosen group tour as per the itinerary outlined in the Tours.
- All persons travelling on a Fully Independent Tour are fit and physically able to partake unaided in their chosen itinerary.
- All parties acknowledge the physical demands and hazards involved in the tour they will be undertaking and have chosen to participate at their own risk.
- All parties understand that any medical or dietary information provided to us does not, under any circumstances, make Tweet World Travel liable if a particular condition exacerbates while on tour or affects their ability to participate in any portion of the tour.
Balance of Payment
Outstanding balance depends on the type of service you are undertaking:
- For private tours/packages or other products, outstanding balance is due 65 days before departure. No voucher will be issued until final payment is received in our office. If the outstanding payment is not received by day 65, your booking will automatically be cancelled.
- For large group tours and school tours, outstanding balance is due 90 days before departure. No voucher will be issued until final payment is received in our office. If the outstanding payment is not received by day 90, your booking will automatically be cancelled.
After bookings are deposited, any amendment has to be requested in writing and incurs $60 fee per person, plus any additional costs and administrative expenses incurred in arranging the alteration. Alterations will be made at our discretion and may not always be possible.
Cancellation by customer
Before the travel date the following fees will be apply:
|Private Tours or Group Tours/ Packages||Large Group Tours & School Tours
(More than 16 people)
After the trip has commenced, we are unable to refund any amount for unused services due to your unwillingness, early departure, late arrival, or missed days on tours.
Please refer to the airlines cancellation policies.
Cancellation by Tweet World Travel
For group set departure date tour, if the minimum number of the group is not reached, we reserve the right to cancel or vary the tour 30 days prior to departure. If this event occurs, an alternative guaranteed travel date will be offered. Should these options not be acceptable Tweet World Travel will refund the full price paid, less visa cost.
If a tour is cancelled or varied prior to departure due to unforeseeable circumstances such as, but not restricted to, severe weather conditions or force majeure, Tweet World Travel will refund all monies prior to departure less visa cost, fuel surcharge and any other cancellation fees levied by airlines and other third parties.
If a cruise booking is cancelled or varied prior to departure due to unforeseeable circumstances such as, but not restricted to, severe weather conditions or force majeure, Tweet World Travel will refund all monies prior to departure.
Cancellation by Third Party Travel Provider
If the Third Part Travel Provider changes any part of your booking for reasons beyond its control, for example, if a Third Party Travel Provider changes its schedules, overbooks, or if there are any changes in applicable surcharges, fees or taxes, we will use our reasonable endeavors to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product and we will refund any monies already paid less any fees charged by us under these terms and conditions and by the Third Party Travel Providers under the terms and conditions you agreed with them. Please check with your consultant before cancelling or amending a Travel Product in these circumstances as some Third Party Travel Providers may charge cancellation fees up to 100% of the Travel Product’s prices as per their terms and conditions.
We act as an agent for, and sell various travel related products as agent on behalf of, numerous transports, accommodation and other service providers, such as airlines, coach, rail and cruise line operators, as well as all of our wholesalers. Our obligation to you is to make travel bookings as your agent on your behalf and to arrange relevant contracts between you and travel service providers.
We have no control over, or liability for, the services provided by third parties. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these service providers. Your legal rights in connection with the provision of travel services are against the specific provider and, except to the extent a problem is caused by fault on our part, are not against us. Specifically, if for any reason any travel service provider is unable to provide the services for which you have contracted; your rights are against that provider and not against us.
Tweet World Travel (herewith called the Company) acts as a co‐ordinator for all persons taking these tours in the making of all arrangements for transportation, sightseeing and hotel accommodation. The Company does not own, manage, control or operate any transportation vehicle, any hotel or restaurant or any other supplier of services. All vouchers and tickets issued are subjected to the terms and conditions specified by the supplier and all services are subjected to the laws of the country where the services are provided.
Unforeseeable circumstances such as force majeure, adverse weather, flight rescheduling, hotel overbooking and faults with transportation or road conditions may also have an effect on the tour itinerary after the commencement date. Any decision made in respect of tour services by independent suppliers/operators or airlines to re-route or amend the itinerary due to any of the above or similar circumstances is at the discretion of the tour service provider and Tweet World Travel shall not be liable for any claim whatsoever arising from such events. We strongly urge all customers to undertake a high level of personal responsibility in order to ensure that possessions, equipment and personal documents are closely monitored and protected at all times. We also strongly advise all customers to purchase appropriate travel insurance to protect you from financial loss and personal injuries in the event of an emergency.
You acknowledge and agree that there are inherent risks involved in participating in the tour, including without limitation possible contact with native flora/fauna, local residents, unforeseen events and travel in remote locations.
By making a booking, you agree to accept all risks associated with the tour. You agree to unconditionally release us from, all liability, including without limitation in contract and in tort, for any cause or action, including any injury, damage, loss, cost, delay, additional expense or inconvenience caused directly or indirectly as a result of the inherent risks associated with the tour, or any force majeure events or other events which are beyond our control, including but not limited to war, civil disobedience, terrorism, insurrection, accident, explosion, sickness, fire, floods, severe weather, acts of God, acts of Government, alteration or cancellation of scheduled air services, accidents to or failure of machinery or equipment or industrial action.
If we or our service providers are affected in any way by a force majeure event, we may in our discretion vary or cancel any itinerary or arrangement in relation to the tour as we consider necessary, without incurring any liability to you.
Each service provider is responsible for the part of the tour it conducts. Service providers are not our agents or employees and are not under our direct control. We therefore do not warrant the performance of any service provider. We do not accept, and you release us from, all liability for any injury, loss, damage, costs or expenses, including without limitation any property damage or personal injury, that you may suffer which arises out of any act or omission of a service provider or operator who provides services in connection with your tour. Any claim that you may have in relation to a service provider should be raised directly with that service provider.
You are responsible for any injury, loss, damage, costs or expenses arising through your own fault. You agree to indemnify us against all actions, proceedings, claims, demands, expenses and costs (including legal costs on a full indemnity basis and whether incurred by or awarded against us) as a result of, or arising in relation to, whether directly or indirectly, your participation in the tour or any act or omission by you in relation to the tour.
To the extent permitted by law, we do not accept any liability in contract, or otherwise for any injury, damage, loss (including consequential loss), delay, additional expenses or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party providers over which we have no direct control.
Under circumstances where our liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the remedies required of us under applicable law (including the Australian Consumer Law). This liability clause is subject to your rights under the Australian Consumer Law and nothing in these terms and conditions is intended to limit any rights you may have under the Competition and Consumer Act 2010 (Cth).
It is the travel agents’ responsibility to ensure that all invoice, itinerary details and documentation issued by Tweet World Travel are received and correct and that the customer is aware of amendment and cancellation conditions and other clauses in these Booking Terms & Conditions. Travel agents are also responsible to pass on Tweet World Travel’s Terms & Conditions by the time clients make the booking.
If your domestic and international flights are not arranged by Tweet World Travel, it is your responsibility to advise us your departure and arrival time, or any changes or delays you might encounter.
If you do not notify us in a timely manner, your arranged Airport Transfer Service is not responsible for any missed pick up in those circumstances. If you arrive on a delayed flight and miss your allocated pick up, you will need to make alternative arrangements at your own expense.
If no notification is received from you or your agent, your arranged Airport Transfer Service will pick you up as scheduled and attempt to wait for your scheduled arrival up to 2 hours. If your delay is longer than this waiting period you will have to make alternative arrangements at your own expense.
If you book our services through a travel consultant, make sure you collect your travel voucher and any other necessary documentations included (e.g. visa) 7 day prior to departure. You are responsible to check all details and documents are correct for your booking.
PASSPORTS & VISAS
All travellers must have a valid passport for international travel and most countries require at least 6 months validity from the date of return and some countries require a machine-readable passport. When assisting with an international travel booking, we will assume that all travellers on the booking have a valid Australian passport. It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities. It is your sole responsibility if any fines, penalties, payments or expenditures incurred as a result of such documents not satisfying the requirements of those authorities.
If your visas are included in our package and we act on your behalf to apply for the visas, all necessary documents relating to your visa application will have to be provided to us at least 30 days before your departure. If you fail to provide the necessary documents before 30 days prior to your departure, we will not be held liable for your visa application. And the visa fee included in our package is not refundable in any circumstances.
If you still require us to assist with visa application in less than 30 days before your departure date, an additional fee will be required for urgent visa processing.
Please ensure that you are aware of any health requirements and recommended precautions relevant to your travel, and ensure that you carry all necessary vaccination documentation. In some cases, failure to present required vaccination documentation may deny your entry into a country. We recommend that you consult with your local doctor or health specialist before commencing your travel. General health advice for the destination you wish to visit is also available from the Department of Foreign Affairs and Trade.
Travel insurance is not included in your day tours, private tours, group tours, transfers, and any of our packages. For your protection, we strongly recommend that you purchase comprehensive travel insurance for your travel arrangements (without limitation) that include coverage for medical expenses, loss of luggage, cruise, land content and airfare charges that may occur. We are an authorised representative of CoverMore Travel Insurance Services.
We can provide you with general information about the travel insurance options available to you. If you decline travel insurance, you will be required to sign an indemnity statement/disclaimer.
Travel documents include, but are not limited to, airline tickets, visas, hotel vouchers, tour vouchers or any other document used to confirm an arrangement with a service provider. Travel documents may be subject to certain conditions and/or restrictions including (without limitation being non-refundable, no-date changeable and subject to cancellation and/or amendment fees.
Travel documents cannot be transferred to another person to use. All airline tickets must be issued in the name of the passport/photo identify holder. An incorrect name on a booking may result in an inability to use that booking and the booking being cancelled. Please review your travel documentation carefully and advise us immediately of any errors in names, dates or timings.
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If you do not want your images to be displayed, you have to advise us in writing at the time of booking, or when you collect your travel documents.
Tweet World Travel collects information about you (including health information where necessary) to process your travel arrangements, facilitate your participation in loyalty programs and conduct marketing activities and market research. If the information is not provided, we may not be able to make travel arrangements for you. We may disclose your personal information to our related companies, carriers, travel service providers, organisations which provide services to you.
If any dispute arises between you and Tweet World Travel, the laws of Australia will apply.
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