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14 DAY DISCOVERY JAPAN TOUR – Escorted Tour

Embark on our fascinating 14-Day Japan Tour to discover all the must-see destinations and hidden-gems in Japan. Immerse yourself in the hustle and bustle of Tokyo & Osaka, explore the heritage Shirawakago, cruise on peaceful lake Ashi to admire the Fuji Mt, discover Myjajima island, take the bullet trains, visit the Gion district of Geisha, and many more!

from $8,689 AUD per person
Trip code:JP14DISC
Duration:14 days
Destination:Tokyo,
Travel Dates:Selected Dates

Cost is subject to class availability and exchange rate, may change without prior notice.

DAY 1 - TOKYO ARRIVAL

Transfer Via: International Flight on your own arrangement

Airport Transfer: To your hotel

Accommodation: Hotel Metropolitan Edmont or similar

Upon arrival at Airport, meet your guide & transfer to Hotel Metropolitan Edmond or similar

Day 2 - TOKYO CITY TOUR (B,L)

Accommodation: Hotel Metropolitan Edmont or Similar

Sightseeing: Tsukiji Fish Market, Ginza, Asakusa Temple, Nakamise Street

Visit Tsukiji Market - Tsukiji Market is a large wholesale market for fish, fruits and vegetables in central Tokyo. It is the most famous of over ten wholesale markets that handle the distribution of food and flowers in Tokyo. Tsukiji Market is best known as one of the world's largest fish markets, handling over 2,000 tons of marine products per day.

 

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Ginza - Tokyo's most famous upmarket shopping, dining and entertainment district, featuring numerous department stores, boutiques, art galleries, restaurants, night clubs and cafes. One square meter of land in the district's center is worth over ten million yen, making it one of the most expensive real estate in Japan.

Asakusa Temple & Nakamise St - Asakusa is the center of Tokyo's shitamachi (literally "low city"), one of Tokyo's districts, where an atmosphere of the Tokyo of past decades survives. Asakusa's main attraction is Sensoji, a very popular Buddhist temple, built in the 7th century. The temple is approached via the Nakamise, a shopping street that has been providing temple visitors with a variety of traditional, local snacks and tourist souvenirs for centuries.

 

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Construction Notice:
Sensoji Temple's pagoda is being renovated through September 2017 and covered up by scaffolding. However, the works have only a minor impact on a visit to the temple.

Sky Tree for photo - The Tokyo Skytree is a television broadcasting tower and landmark of Tokyo. It is the centerpiece of the Tokyo Skytree
Town in the Sumida City Ward, not far away from Asakusa. With a height of 634 meters (634 can be read as "Musashi", a historic name of the Tokyo Region), it is the tallest structure in Japan and the second tallest in the world at the time of its completion. A large shopping complex with aquarium is located at its base.

Return to hotel.

 

DAY 3 - TOKYO CITY TOUR (B,L)

Accommodation: Hotel Metropolitan Edmont or Similar

Sightseeing: Akihabara, Shibuya, Harajuku, Shinjuku

Shopping at Akihabara - Akihabara is a district in central Tokyo that is famous for its many electronics shops. In more recent years, Akihabara has gained recognition as the center of Japan's otaku (diehard fan) culture, and many shops and establishments devoted to
anime and manga are now dispersed among the electronic stores in the district.

 

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Shibuya - Shibuya often refers to just the popular shopping and entertainment area found around Shibuya Station. In this regard, Shibuya is one of Tokyo's most colorful and busy districts, packed with shopping, dining and nightclubs.

Harajuku - Harajuku refers to the area around Tokyo's Harajuku Station, It is the center of Japan's most extreme teenage cultures
and fashion styles, but also offers shopping for adults and some historic sights.

Shinjuku - Shinjuku is one of the 23 city wards of Tokyo, but the name commonly refers to just the large entertainment, business
and shopping area around Shinjuku Station.Shinjuku Station is the world's busiest railway station, handling more than two million passengers every day.It is served by about a dozen railway and subway lines, including the JR Yamanote Line.

Return to hotel.

 

DAY 4 - TOKYO - FUJI (B,L,D)

Accommodation: Motosu View Hotel or Similar

Sightseeing: Lake Ashi, Komagatake Ropeway, Mt. Fuji

Lake Ashi Short Cruise - Lake Ashinoko was formed in the caldera of Mount Hakone after the volcano's last eruption 3000 years ago.
Today, the lake with Mount Fuji in the background is the symbol of Hakone.

Komagatake Ropeway - The Hakone Komagatake Ropeway leads from the shore of Lake Ashinoko to near the Komagatake peak of Mount
Hakone. The ropeway is not covered by the Hakone Free Pass, although a discount is available.

Mt Fuji - Mount Fuji is with 3776 meters Japan's highest mountain. It is not surprising that the nearly perfectly shaped volcano has been worshiped as a sacred mountain and experienced big popularity among artists and common people throughout the centuries.

 

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Return to hotel.

DAY 5: FUJI - TAKAYAMA (B,L,D)

Accommodation: Hida Hotel Plaza or Similar

Sightseeing: Matsumoto Castle, Daio Wasabi Farm, Takayama Sanmachi

Matsumoto Castle for photo - Matsumoto Castle is one of the most complete and beautiful among Japan's original castles. It is a "hirajiro" - a castle built on plains rather than on a hill or mountain.

 

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Daio Wasabui Farm - The Daio Wasabi Farm in rural Azumino City near Matsumoto is one of Japan's largest wasabi farms and a popular
tourist destination.

Takayama Sanmachi - Takayama is a city in the mountainous Hida region of Gifu Prefecture. To differentiate it from other places named
Takayama, the city is also commonly referred to as Hida-Takayama. Takayama retains a traditional touch like few other Japanese cities, especially in its beautifully preserved old town.

 

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Hotel: Hida Hotel Plaza or similar

DAY 6: TAKAYAMA - KANAZAWA (B,L)

Accommodation: Kanazawa Tokyu Hotel or Similar

Sightseeing: Takayama Morning Market, Hida no Sato Fork Village, Shirakawago

Takayama morning market - Two morning markets are held in Takayama on a daily basis from around 6:30 (7:00 in winter) to noon: the Jinya-mae Market in front of the Takayama Jinya, and the Miyagawa Market along the Miyagawa River in the old town.

Hida no Sato Fork Village - Hida Folk Village is an open air museum exhibiting over 30 traditional houses from the Hida region, the mountainous district of Gifu Prefecture around Takayama.

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Shirakawago -The Shirakawa-go and neighboring Gokayama regions line the Shogawa River Valley in the remote mountains that span from
Gifu to Toyama Prefectures.

DAY 7 - KANAZAWA - KYOTO (B,L)

Accommodation: Kyoto Granvia Hotel or Similar

Sightseeing: Kenrokuen Garden, Kanazawa Castle, Higashi Chay, Samurai Area, Oumicho Market, Gion

Kenrokuen Garden + Kanazawa Castle for a photo stop - Kenrokuen in Kanazawa is justifiably classified as one of Japan's "three most beautiful landscape gardens" alongside Mito's Kairakuen and Okayama's Korakuen. The spacious grounds used to be the outer garden of Kanazawa Castle and were constructed by the ruling Maeda family over a period of nearly two centuries.

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Higashi Chaya - (lit. teahouse) is an exclusive type of restaurant where guests are entertained by geisha who perform song and dance. During the Edo Period, chaya were found in designated entertainment districts, usually just outside the city limits.

Samurai area - Nagamachi was a samurai district located at the foot of the former Kanazawa Castle, where samurai and their families
used to reside. The area preserves a historic atmosphere with its remaining samurai residences, earthen walls, private entrance gates, narrow lanes and water canals.

Ourmicho Market - Omicho Market has been Kanazawa's largest fresh food market since the Edo Period. Today, it is a busy and colorful network of covered streets lined by about 200 shops and stalls.

Gion - Gion is Kyoto's most famous geisha district, located around Shijo Avenue between Yasaka Shrine in the east and the Kamo River in the west. It is filled with shops, restaurants and ochaya (teahouses), where geiko (Kyoto dialect for geisha) and maiko (geiko apprentices) entertain.

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Return to hotel.

DAY 8: KYOTO (NARA CITY TOUR) (B,L)

Accommodation: Kyoto Granvia Hotel or Similar

Sightseeing: Todaiji Temple, Nara Park, Kasuga Taisha

Nara City tour - Japan's first permanent capital was established in the year 710 at Heijo, the city now known as Nara. Japan's first permanent capital, Nara (奈良) is one of the country's most rewarding destinations. With eight Unesco World Heritage Sites

Todaiji Temple (enter) - Todaiji is one of Japan's most famous and historically significant temples and a landmark of Nara.
The temple was constructed in 752 as the head temple of all provincial Buddhist temples of Japan and grew so powerful that
the capital was moved from Nara to Nagaoka in 784 in order to lower the temple's influence on government affairs.

Nara Park - Nara Park is a large park in central Nara. Established in 1880, it is the location of many of Nara's main attractions including
Todaiji, Kasuga Taisha, Kofukuji and the Nara National Museum.

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Kasuga Taisha - Kasuga Taisha is Nara's most celebrated shrine. It was established at the same time as the capital and is dedicated to the
deity responsible for the protection of the city.

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Return to hotel.

DAY 9 - KYOTO (B,L)

Accommodation: Kyoto Granvia Hotel or Siilar

Sightseeing: Kiyomizu Temple, Fushimi Inari Shrine, Arashiyama Bamboo Forest

Kiyomizu Temple (enter) - Kiyomizu Temple is one of the most celebrated temples of Japan. It was founded in 780 on the site of the Otowa Waterfall in the wooded hills east of Kyoto, and derives its name from the fall's pure waters.

 

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Fushimi Inari Shrine - Fushimi Inari Shrine is an important Shinto shrine in southern Kyoto. It is famous for its thousands of vermilion torii gates, which straddle a network of trails behind its main buildings.

Arashiyama Bamboo Forest - Arashiyama is a pleasant, touristy district in the western outskirts of Kyoto. The area has been a popular destination since the Heian Period (794-1185), when nobles would enjoy its natural setting.

 

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Return to hotel. Baggage sent to Hiroshima hotel while passengers catch bullet train Day 10.

DAY 10 - KYOTO - HIROSHIMA

Accommodation: Grand Prince Hotel Hiroshima or similar (B,L)

Sightseeing: Bullet Train (Kyoto - Hiroshima), Peace Park & Atomic Bomb Museum, Miyajima

Bullet Train from Kyoto to Hiroshima - Japan's main islands of Honshu, Kyushu and Hokkaido are served by a network of high speed train lines that connect Tokyo with most of the country's major cities.

Peace Park + Atomic Bomb Museum (enter) - Hiroshima's Peace Memorial Park is one of the most prominent features of the city.
Even visitors not looking for it will likely stumble upon the large park of over 120,000 square meters. Its trees, lawns. On August 6, 1945, the city of Hiroshima was the target of the first atomic bomb used against civil population in history.

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Miyajima Island - Miyajima is a small island less than an hour outside the city of Hiroshima. It is most famous for its giant torii gate, which at high tide seems to float on the water.

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Return to hotel.

DAY 11 - HIROSHIMA - KURASHIKI - KOBE (B,L)

Accommodation: ANA Grand Plaza KOBE or Similar

Sightseeing: Kurashiki Canal Area, Himeji Castle, Kokoen Garden

Kurashiki Canal Area - During the Edo Period (1603-1867), Kurashiki was an important point along the distribution route of Japan's most important commodity, rice. Large quantities of rice from the surrounding area were brought into Kurashiki and intermediately stored there in storehouses before being shipped to Osaka and Edo.

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Himeji Castle for photo - Himeji Castle, also known as White Heron Castle (Shirasagijo) due to its elegant, white appearance, is widely considered Japan's most spectacular castle for its imposing size and beauty and its well preserved, complex castle grounds.

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Kokoen Garden (enter) - Kokoen is a relatively recently constructed Japanese style garden, which was opened in 1992 on the former site of of the feudal lord's west residence (Nishi-Oyashi).

Return to hotel.

DAY 12 - KOBE - OSAKA (B,L)

Accommodation: Hotel Granvia Osaka or Similar

Sightseeing: Earthquake Museum, Osaka Castle (photo), Umeda Sky Building, Shinsaibashi

Earthquake Museum (enter) - On January 17, 1995 at 5:46 am, the city of Kobe was hit by the Great Hanshin Awaji Earthquake, resulting in the death of more than 5000 people and the destruction of tens of thousands of homes. The Earthquake Memorial Museum is part of the Disaster Reduction and Human Renovation Institution.

Osaka Castle for photo - The construction of Osaka Castle started in 1583 on the former site of the Ishiyama Honganji Temple, which had been destroyed by Oda Nobunaga thirteen years earlier.

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Umeda sky building enter - The Umeda Sky Building is a spectacular high rise building in the Kita district of Osaka, near Osaka and Umeda Stations. It is also known as the "New Umeda City".

Shinsaibashi - The Shinsaibashi is the largest shopping area in Osaka where many boutiques and specialty shops are gathered.

Return to hotel.

DAY 13: OSAKA (B,L)

Accommodation: Hotel Granvia Osaka or Similar

Kuromon Market - Kuromon Ichiba is one of the most well known central food markets in Osaka, Japan. Here you'll find the giant moving crabs above seafood restaurants, huge puffer fish lanterns and monster-sized nigiri sushi. If you like Japanese food, then you'll love Kuromon Ichiba Market. It's home to some of the best and freshest seafood in Osaka.

Free afternoon

Return to hotel.

Day 14: OSAKA - DEPARTURE (B)

Transfer via: International Flight on your own arrangement

After breakfast, coach transfer to Osaka Airport for departure (Sayonara!)

 

• Airport transfer: on the first and last day of the tour

• Transportation: Coach, Gondola, local train & bullet train

• All touring in air-conditioned vehicles

• All entrance fees at monument

• Comprehensive sightseeing

• Locally based professional drivers, English speaking tour guides

• Meals: 13 Breakfast, 12 Lunch, 2 Dinner

• Accommodation: 13 Nights in 4 Star Plus Hotel, as listed or similar

CITY HOTEL
Tokyo Hotel Metropolitan Edmont
Fuji Motosu
Takayama Hida Plaza Hotel
Kanazawa Kanazawa Tokyu Hotel
Kyoto Kyoto Granvia Hotel
Hiroshima Grand Prince Hotel Hiroshima
Kobe ANA Crown Plaza Kobe
Osaka Hotel Granvia Osaka

 

 

Start Date End Date Price per person, twin share Single Sup Status
5/04/2019 18/04/2019 $8,689 $2,172  SOLD OUT
7/04/2019 20/04/2019 $8,689 $2,172 SOLD OUT 
15/10/2019 28/10/2019 $8,975 $2,244 AVAILABLE 
2/11/2019 15/11/2019 $8,975 $2,244 AVAILABLE 
31/03/2020 13/04/2020 $9,315 $2,244  AVAILABLE

 

This is an escorted tour by an Australian tour director, with guaranteed departure from 10 passengers. Maximum 16 passengers.

Price shown is per person, twin share

Room types: Superior

 

Please read the following terms and conditions carefully. You must not make any bookings unless you understand and agree with the following terms and conditions. References to “us”, “we” and/or “our” in these booking terms and conditions shall mean Tweet World Travel. These terms and conditions apply to bookings you make with our consultants (in-store, over phone or by email); with your own travel agents, as well as online bookings you make on our website. Please make sure your travel agent or our consultant advise you of our terms and conditions.

AGREEMENT BETWEEN USER AND TWEET WORLD TRAVEL

The services of Tweet World Travel are offered to you on the condition of your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Tweet World Travel constitutes your agreement to all such terms, conditions, and notices.

MODIFICATION OF THESE TERMS OF USE

Tweet World Travel reserves the right to change the terms, conditions, and notices under which the services of Tweet World Travel are offered, including but not limited to the charges associated with the use of the Tweet World Travel.

BOOKING AND PAYMENT

Booking

Passenger names must be provided exactly as per passport at the time of booking. Any spelling corrections made after a deposit is paid must be sent in writing and will incur additional fees, including any ticket/voucher re-issue fees.

Tweet World Travel reserves the right to correct any errors in rates quoted or calculated, or any omissions made at any time during your booking. Any verbal quote given is an indication only of the final price and is subject to confirmation in writing.

Late Booking

Any booking within 65 days before departure will require payment in full when the booking is confirmed. The bookings may also incur additional fees including any applicable urgent visa processing fees. Bookings made less than 45 days prior to departure will incur a late booking fee of $60 per person and must be paid along with the final payment at the time of booking.

Payment

Please note that all Tours and Packages are subject to availability and all prices are set. Any booking valued at or less than $1,000 must be paid in full amount after booking is made. Some airfares or services must be paid in full at the time of booking.

Credit Card Fee

The following Card Fees apply:

Visa Credit Card - 1.8% fee and MasterCard Credit Card - 1.76% fee applies.

American Express (Amex) - 2.8% fee applies.

For late payment or urgent bookings, please notify us via email at payments@tweetworldtravel.com.au

DEPOSIT

Deposit

You will be required to pay deposit after booking confirmation:

- Private Tours or Group Tours is $500 Per Person

- Large Groups (more than 16 people) / School Tours is $800 Per Person

- Lands products and Visas is $300 Per Person

Any booking valued at or less than $1,000 must be paid in full amount after booking confirmation. Some airfares or services must be paid in full at the time of booking.

Receipt of Deposit

By sending a deposit the client agrees to be bound by the terms, conditions and responsibilities set forth in this booking. The client also agrees that:

- All persons are fit and physically able to partake unaided in their chosen group tour as per the itinerary outlined in the Tours.

- All persons travelling on a Fully Independent Tour are fit and physically able to partake unaided in their chosen itinerary.

- All parties acknowledge the physical demands and hazards involved in the tour they will be undertaking and have chosen to participate at their own risk.

- All parties understand that any medical or dietary information provided to us does not, under any circumstances, make Tweet World Travel liable if a particular condition exacerbates while on tour or affects their ability to participate in any portion of the tour.

Balance of Payment

Outstanding balance depends on the type of service you are undertaking:

- For private tours/packages or other products, outstanding balance is due 65 days before departure. No voucher will be issued until final payment is received in our office. If the outstanding payment is not received by day 65, your booking will automatically be cancelled.

- For large group tours and school tours, outstanding balance is due 90 days before departure. No voucher will be issued until final payment is received in our office. If the outstanding payment is not received by day 90, your booking will automatically be cancelled.

AMENDMENTS FEES

After bookings are deposited, any amendment has to be requested in writing and incurs $60 fee per person, plus any additional costs and administrative expenses incurred in arranging the alteration. Alterations will be made at our discretion and may not always be possible.

CANCELLATION

Cancellation by customer

Before the travel date the following fees will be apply:

Private Tours or Group Tours/ Packages Large Group Tours & School Tours
(More than 16 people)
  • 65 days or more before departure – loss of deposit
  • 90 days or more before departure  -loss of deposit
  • 64‐40 days before departure – 45%
  • 89‐79 days before departure – 55%
  • 39‐31 days before departure – 75%
  • 78‐61 days before departure – 85%
  • Within 30 days of departure – 100%
  • Within 60 days of departure – 100%
  • Any ’no show’ – 100%
  • Any ’no show’ – 100%

After the trip has commenced, we are unable to refund any amount for unused services due to your unwillingness, early departure, late arrival, or missed days on tours.

Airlines

Please refer to the airlines cancellation policies.

Cancellation by Tweet World Travel

For group set departure date tour, if the minimum number of the group is not reached, we reserve the right to cancel or vary the tour 30 days prior to departure. If this event occurs, an alternative guaranteed travel date will be offered. Should these options not be acceptable Tweet World Travel will refund the full price paid, less visa cost.

If a tour is cancelled or varied prior to departure due to unforeseeable circumstances such as, but not restricted to, severe weather conditions or force majeure, Tweet World Travel will refund all monies prior to departure less visa cost, fuel surcharge and any other cancellation fees levied by airlines and other third parties.

If a cruise booking is cancelled or varied prior to departure due to unforeseeable circumstances such as, but not restricted to, severe weather conditions or force majeure, Tweet World Travel will refund all monies prior to departure.

Cancellation by Third Party Travel Provider

If the Third Part Travel Provider changes any part of your booking for reasons beyond its control, for example, if a Third Party Travel Provider changes its schedules, overbooks, or if there are any changes in applicable surcharges, fees or taxes, we will use our reasonable endeavors to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product and we will refund any monies already paid less any fees charged by us under these terms and conditions and by the Third Party Travel Providers under the terms and conditions you agreed with them. Please check with your consultant before cancelling or amending a Travel Product in these circumstances as some Third Party Travel Providers may charge cancellation fees up to 100% of the Travel Product’s prices as per their terms and conditions.

AGENCY

We act as an agent for, and sell various travel related products as agent on behalf of, numerous transports, accommodation and other service providers, such as airlines, coach, rail and cruise line operators, as well as all of our wholesalers. Our obligation to you is to make travel bookings as your agent on your behalf and to arrange relevant contracts between you and travel service providers.

We have no control over, or liability for, the services provided by third parties. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these service providers. Your legal rights in connection with the provision of travel services are against the specific provider and, except to the extent a problem is caused by fault on our part, are not against us. Specifically, if for any reason any travel service provider is unable to provide the services for which you have contracted; your rights are against that provider and not against us.

LIABILITIES

Tweet World Travel (herewith called the Company) acts as a co‐ordinator for all persons taking these tours in the making of all arrangements for transportation, sightseeing and hotel accommodation. The Company does not own, manage, control or operate any transportation vehicle, any hotel or restaurant or any other supplier of services. All vouchers and tickets issued are subjected to the terms and conditions specified by the supplier and all services are subjected to the laws of the country where the services are provided.

Unforeseeable circumstances such as force majeure, adverse weather, flight rescheduling, hotel overbooking and faults with transportation or road conditions may also have an effect on the tour itinerary after the commencement date. Any decision made in respect of tour services by independent suppliers/operators or airlines to re-route or amend the itinerary due to any of the above or similar circumstances is at the discretion of the tour service provider and Tweet World Travel shall not be liable for any claim whatsoever arising from such events. We strongly urge all customers to undertake a high level of personal responsibility in order to ensure that possessions, equipment and personal documents are closely monitored and protected at all times. We also strongly advise all customers to purchase appropriate travel insurance to protect you from financial loss and personal injuries in the event of an emergency.

You acknowledge and agree that there are inherent risks involved in participating in the tour, including without limitation possible contact with native flora/fauna, local residents, unforeseen events and travel in remote locations.

By making a booking, you agree to accept all risks associated with the tour. You agree to unconditionally release us from, all liability, including without limitation in contract and in tort, for any cause or action, including any injury, damage, loss, cost, delay, additional expense or inconvenience caused directly or indirectly as a result of the inherent risks associated with the tour, or any force majeure events or other events which are beyond our control, including but not limited to war, civil disobedience, terrorism, insurrection, accident, explosion, sickness, fire, floods, severe weather, acts of God, acts of Government, alteration or cancellation of scheduled air services, accidents to or failure of machinery or equipment or industrial action.

If we or our service providers are affected in any way by a force majeure event, we may in our discretion vary or cancel any itinerary or arrangement in relation to the tour as we consider necessary, without incurring any liability to you.

Each service provider is responsible for the part of the tour it conducts. Service providers are not our agents or employees and are not under our direct control. We therefore do not warrant the performance of any service provider. We do not accept, and you release us from, all liability for any injury, loss, damage, costs or expenses, including without limitation any property damage or personal injury, that you may suffer which arises out of any act or omission of a service provider or operator who provides services in connection with your tour. Any claim that you may have in relation to a service provider should be raised directly with that service provider.

You are responsible for any injury, loss, damage, costs or expenses arising through your own fault. You agree to indemnify us against all actions, proceedings, claims, demands, expenses and costs (including legal costs on a full indemnity basis and whether incurred by or awarded against us) as a result of, or arising in relation to, whether directly or indirectly, your participation in the tour or any act or omission by you in relation to the tour.

To the extent permitted by law, we do not accept any liability in contract, or otherwise for any injury, damage, loss (including consequential loss), delay, additional expenses or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party providers over which we have no direct control.

Under circumstances where our liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the remedies required of us under applicable law (including the Australian Consumer Law). This liability clause is subject to your rights under the Australian Consumer Law and nothing in these terms and conditions is intended to limit any rights you may have under the Competition and Consumer Act 2010 (Cth).

AGENT RESPONSIBILITIES

It is the travel agents’ responsibility to ensure that all invoice, itinerary details and documentation issued by Tweet World Travel are received and correct and that the customer is aware of amendment and cancellation conditions and other clauses in these Booking Terms & Conditions. Travel agents are also responsible to pass on Tweet World Travel’s Terms & Conditions by the time clients make the booking.

CLIENT RESPONSBILITIES

If your domestic and international flights are not arranged by Tweet World Travel, it is your responsibility to advise us your departure and arrival time, or any changes or delays you might encounter.

If you do not notify us in a timely manner, your arranged Airport Transfer Service is not responsible for any missed pick up in those circumstances. If you arrive on a delayed flight and miss your allocated pick up, you will need to make alternative arrangements at your own expense.

If no notification is received from you or your agent, your arranged Airport Transfer Service will pick you up as scheduled and attempt to wait for your scheduled arrival up to 2 hours. If your delay is longer than this waiting period you will have to make alternative arrangements at your own expense.

If you book our services through a travel consultant, make sure you collect your travel voucher and any other necessary documentations included (e.g. visa) 7 day prior to departure. You are responsible to check all details and documents are correct for your booking.

PASSPORTS & VISAS

All travellers must have a valid passport for international travel and most countries require at least 6 months validity from the date of return and some countries require a machine-readable passport. When assisting with an international travel booking, we will assume that all travellers on the booking have a valid Australian passport. It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities. It is your sole responsibility if any fines, penalties, payments or expenditures incurred as a result of such documents not satisfying the requirements of those authorities.

If your visas are included in our package and we act on your behalf to apply for the visas, all necessary documents relating to your visa application will have to be provided to us at least 30 days before your departure. If you fail to provide the necessary documents before 30 days prior to your departure, we will not be held liable for your visa application. And the visa fee included in our package is not refundable in any circumstances.

If you still require us to assist with visa application in less than 30 days before your departure date, an additional fee will be required for urgent visa processing.

HEALTH

Please ensure that you are aware of any health requirements and recommended precautions relevant to your travel, and ensure that you carry all necessary vaccination documentation. In some cases, failure to present required vaccination documentation may deny your entry into a country. We recommend that you consult with your local doctor or health specialist before commencing your travel. General health advice for the destination you wish to visit is also available from the Department of Foreign Affairs and Trade.

TRAVEL INSURANCE

Travel insurance is not included in your day tours, private tours, group tours, transfers, and any of our packages. For your protection, we strongly recommend that you purchase comprehensive travel insurance for your travel arrangements (without limitation) that include coverage for medical expenses, loss of luggage, cruise, land content and airfare charges that may occur. We are an authorised representative of CoverMore Travel Insurance Services.

We can provide you with general information about the travel insurance options available to you. If you decline travel insurance, you will be required to sign an indemnity statement/disclaimer.

TRAVEL DOCUMENTS

Travel documents include, but are not limited to, airline tickets, visas, hotel vouchers, tour vouchers or any other document used to confirm an arrangement with a service provider. Travel documents may be subject to certain conditions and/or restrictions including (without limitation being non-refundable, no-date changeable and subject to cancellation and/or amendment fees.

Travel documents cannot be transferred to another person to use. All airline tickets must be issued in the name of the passport/photo identify holder. An incorrect name on a booking may result in an inability to use that booking and the booking being cancelled. Please review your travel documentation carefully and advise us immediately of any errors in names, dates or timings.

PUBLICITY

When you book with Tweet World Travel, you agree that we may use images of you taken during the trip and any comments made in writing by you regarding the trip, without recourse to you and without compensation to you, for publicity and promotion purposes only through whatever medium we choose.

If you do not want your images to be displayed, you have to advise us in writing at the time of booking, or when you collect your travel documents.

PRIVACY

Tweet World Travel collects information about you (including health information where necessary) to process your travel arrangements, facilitate your participation in loyalty programs and conduct marketing activities and market research. If the information is not provided, we may not be able to make travel arrangements for you. We may disclose your personal information to our related companies, carriers, travel service providers, organisations which provide services to you.

GOVERNING LAWS

If any dispute arises between you and Tweet World Travel, the laws of Australia will apply.

For enquiry call 1300 739 652 to talk with one of our travel consultant or fill out the form below. We will contact you soon.

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