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12 DAYS ESSENCE OF VIETNAM

Immerse your self in the amazing culture and history of Vietnam with our 12 day group tour.

from $2199 AUD per person
Trip code:7TC1
Duration:13 days
Destination:Vietnam
Travel Dates:2019

Cost is subject to class availability and exchange rate, may change without prior notice.

DAY 1. HO CHI MINH ARRIVAL

Upon your arrival in Tan San Nhat Airport, our driver will pick you up and transfer your hotel. Group meeting at 6.30pm then enjoy your welcome dinner.

DAY 2. CU CHI TUNNEL BY SPEEDBOAT- HO CHI MINH CITY TOUR (B,L)

Start your day with hotel pickup and transfer to Ho Chi Minh Pier where you board a luxury speedboat made of high-quality teak wood. Zip along the Saigon River to the infamous Cu Chi Tunnels.The river cruise takes approximately one hour and local fruit with unlimited refreshments are served on board. Observe life along the riverbanks as your guide informs you about the local people's river-based livelihoods. Enjoy great photo ops of the Saigon River's jungle-fringed canals and tributaries, where you might see houses on stilts or water buffalo at work.

Cu Chi Tunnel is an underground tunnels network constructed by Vietnamese fighters during the struggle for independence. home to around 10,000 people for several years, it took about 25 years to build the underground city. The tunnel system was an excellent way for the Vietcong to move around the countryside undetected by the Americans.

On arrival, we will watch a short introductory video before exploring the Cu Chi Tunnels, the most famous battlegrounds in the world. We will explore the complex tunnel system and view may craters left from B52 bombing raids. After that we can travel try firing real bullets at the shooting range or go souvenir shopping.

After that we will stop for lunch on the way back to Ho Chi Minh city for the city tour.Ho Chi Minh city, formerly named Saigon is a largest city of Vietnam. In this tour you will learn about Vietnamese history in the War Remnants Museum and the Reunification Palace, admire French-colonial architecture at the General Post Office, Opera House and Notre Dame Cathedral.Our driver will transfer you back to your hotel around 5.30pm.

DAY 3. HO CHI MINH- MEKONG DELTA DAY TOUR (B,L)

Our tour guide and driver will pick you up from your hotel at 8am departure to the City of My Tho. During the 2-hour drive to My Tho see local people going about their lives and enjoy the beautiful scenery of green rice paddy fields. Once at My Tho take a boat trip along Mekong River and see fish cages, floating houses and the trading activities on the river.The boat travels to Xep canal to a small islet where the tour disembarks for a walk around the village. Stop to visit a local family and enjoy tropical fruit, taste honey tea, honey wine and listen to traditional Vietnamese music performed by the villagers. Continue walking along village road and enjoy a ride in a horse and cart. Afterward, board a rowing boat in the small canal to return to the main motor boat for a short ride to another islet. Here you will enjoy lunch at a local restaurant set with special Vietnamese food prepared by a local family. Later in the day we return to Ho Chi Minh city around 5pm.

DAY 4. TO HO CHI MINH CITY - DANANG- HOIAN (B)

After breakfast you will transferred to the Tan San Nha Airport for your flight to Danang City. On arrival in Danang airport you will be transferred to your hotel and the rest of the day is free at leisure.

DAY 5. HOI AN WALKING TOUR (B)

After breakfast at your hotel our local tour guide will meet you in your hotel lobby and transfer you to explore the town of Hoi An, visiting the 400-year-old Japanese Bridge, 300 years old Chinese temples and 200-year-old Vietnamese former merchants’ houses. Our tour guide will walk you back to your hotel to enjoy your afternoon free at leisure.

DAY 6. HOI AN – HUE (B,L)

Today you will travel to Hue via Hai Van Pass. Stop for lunch on the way then transfer to your hotel in Hue to enjoy the afternoon at leisure.

DAY 7. HUE CITY TOUR (B,L)

Our tour guide and driver will pick you up from your hotel lobby around 8am before boarding the Dragon boat to cruise the Perfume River.  Our first stop is the charming Lady Pagoda (Thien Mu Pagoda), before continuing on to visit King Khai Dinh’s Tomb and King Tu Duc’s Tomb.After lunch at a local restaurant, we will visit Hue Imperial City, the home of Vietnam’s last royal Dynasty, then travel on to Dong Ba Market to see the daily life of local people.Hue, Vietnam’s former Royal Capital, is a city that represents the outstanding demonstration of the power of the vanished Vietnamese feudal empire, including a complex of monuments, tombs and pagodas that attract tourists coming from all over the world.Our driver will drop you back at your hotel around 5 pm.

DAY 8. HUE – HANOI – CYCLO CITY TOUR - WATER PUPPET SHOW (B)

On your arrival to Hanoi our tour guide will pickup you then transfer to your hotel.

After check-in we will take a cyclo tour in Hanoi’s old quarter and experience traditional street life before watching a Water Puppet show.

DAY 9. HANOI CITY TOUR (B,L)

Our tour guide and driver will pick you up from your hotel at 8am and then we will visit Ho Chi Minh’s mausoleum and his former stilt-house residence, the Presidential Palace, the Ho Chi Minh museum, One Pillar Pagoda, the Temple of Literature, and the Museum of Ethnology.

The colonial capital city Hanoi is a unique Asian city with tree-lined boulevards, French colonial architecture, peaceful lakes and oriental pagodas and temples dating back a thousand years.

In the afternoon you have the option to visit museums such as the Hanoi Hilton or Hoa Lo Prison, the National Museum of Vietnamese History, the Vietnam Military History museum, and the Vietnam National Museum of Fine Arts.  Our driver will drop you off at your Hanoi Hotel around 5pm.

Note: Several sites within the tour require a respectful demeanor, and dress code mandates no shorts or sleeveless shirts.

DAY 10. HANOI - HALONG BAY (B,L,D)

7.30 – 12.00 - Our shuttle bus will come to pick you up at your hotel in Hanoi centre. Drive to Halong City.  Enjoy the landscape of the Red River Delta country side.Stopover at Hai Duong province for refreshment about 30 minutes

12.00 – 13.00 - Arrive at Tuan Chau island – Take break and welcome drink at Glory Legend Cruise LoungeTransfer to Glory Legend Cruise

3.00 – 19.30 - Welcome drink - receive cruise briefing, safety instructions and check in. Start cruising and explore Halong Bay - one of the New Seven Wonders of Nature.Enjoy a lunch with Vietnamese and International dishes served while cruising through the bay, passing the most beautiful and quiet areas, such as Incense Burner, Dog Stone Islet, Fighting Cock, Soi Sim beach, Coconut Three IslandVisiting Luon cave, the perfect combination of lime-stone mountains and jade-green sea by bamboo boat with local people or kayaking based on your preference.  Enjoy quiet space and pure air, you will feel relaxed truly. If you are lucky, you will see monkeys on islands.Visiting the beautiful Ti Top beach for swimming (if the weather permits), Ti Top Beach is especially famous for its fresh atmosphere, clean water, and smooth white sand that create a great ambiance for tourists to relax or passengers can take steps to reach on the top of  Ti Top beach to have a whole panorama view of Halong Bay.Back to the boat and free time while sailing to Luon Bo area, and anchor overnight.

Attend the Cooking class on sundeck – How to make Vietnamese spring rolls - traditional Vietnamese food. Then enjoy Happy Hour (Buy one drink-get one free). It is time for chit chat and relaxing. Watch the magnificent sunset over Halong Bay.

19.30 – 23.00 - Dinner – Deluxe Vietnamese and International BBQ Set Menu Dinner

Evening activities include: Leisure time to enjoy a chat around the bar, watching movies and many sort of Vietnam cultural films, relaxing and spending a romantic night on Glory Legend Cruise’s music, playing cards, chess are available, reading magazines in room and dining room. You may also try your luck at squid fishing & fishing from the boat.

DAY 11. HALONG BAY-HANOI (B,L)

06.00 – 08.00 - The day starts early onboard with Tai Chi session on the sundeck. Tai chi, also called Tai chi chuan, combines deep breathing and relaxation with slow and gentle movements.Coffee, tea and pastries for breakfast are served in the dining room with morning view of bay’s landscape

.08.00 – 11.30 - Transfer by tender to Sung Sot Cave. Walk up about 100 steps to the cave entrance. It takes approximately 45 minutes for cave visiting. Visit Sung Sot Cave, one of the most biggest cave in Halong bay with beautiful stalactites and stalagmites. Return to the boat by tender. Proper shoes are highly recommended.Back to Glory Legend Cruise. Check out and settle your bill at reception.Have a lunch while cruising back to the Tuan Chau Wharf. Relaxing on the sundeck or in the dining room enjoying the bay scenery while approaching the wharf.Disembark to Tuan Chau Wharf. Say goodbye  to the crew.

12.00 – 17.00 - Return to Hanoi by shuttle busStop over the middle to visit a traditional workshop and refreshment about 30 minutes. Arrive in Hanoi around 5PM.

DAY 12. HANOI DEPARTURE (B)

Depend on your flight’s departure, our driver will transfer you to the airport for your flights home.

  • Airport transfers
  • Domestic flights 
  • Return transfers from Hanoi to Halong Bay
  • Tours and excursions as listed
  • All touring and transfers in air conditioned vehicles
  • Locally based professional drivers, English speaking tour guides
  • Meals: 11 Breakfast,s, 3 Lunches and 1 Dinner
  • All entrance fees at monuments
  • Accommodation as listed:

LOCATION

HOTEL

ROOM CATEGORY

Hanoi

Hanoi Pearl Hotel

Deluxe Window

Hue

Eldora Hue

Deluxe

Hoi An

Thanh Binh River Side

Deluxe

Ho Chi Minh

Central Palace Hotel

Deluxe

Halong Bay

Glory Legend Cruise

Deluxe

Start Date End Date Price Special Status
02/02/2019 13/02/2019 $2,399   Sold Out
09/03/2019 20/03/2019 $2,399   Sold Out
11/04/2019 22/04/2019 $2,199 $1,825 Available
07/05/2019 18/05/2019 $2,199 $1,825 Available
15/06/2019 26/06/2019 $2,199 $1,825 Available
03/07/2019 14/07/2019 $2,199 $1,825 Available
11/08/2019 22/08/2019 $2,199 $1,825 Available
21/09/2019 02/10/2019 $2,499 $2,099 Available
02/10/2019 13/10/2019 $2,599 $2,099 Available
11/11/2019 25/11/2019 $2,599 $2,099 Available
02/12/2019 13/12/2019 $2,599 $2,099 Available

Special Offers valid until 8 December 2018

Please read the following terms and conditions carefully. You must not make any bookings unless you understand and agree with the following terms and conditions. References to “us”, “we” and/or “our” in these booking terms and conditions shall mean Tweet World Travel. These terms and conditions apply to bookings you make with our consultants (in-store, over phone or by email); with your own travel agents, as well as online bookings you make on our website. Please make sure your travel agent or our consultant advise you of our terms and conditions.

AGREEMENT BETWEEN USER AND TWEET WORLD TRAVEL

The services of Tweet World Travel are offered to you on the condition of your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Tweet World Travel constitutes your agreement to all such terms, conditions, and notices.

MODIFICATION OF THESE TERMS OF USE

Tweet World Travel reserves the right to change the terms, conditions, and notices under which the services of Tweet World Travel are offered, including but not limited to the charges associated with the use of the Tweet World Travel.

BOOKING AND PAYMENT

Booking

Passenger names must be provided exactly as per passport at the time of booking. Any spelling corrections made after a deposit is paid must be sent in writing and will incur additional fees, including any ticket/voucher re-issue fees.

Tweet World Travel reserves the right to correct any errors in rates quoted or calculated, or any omissions made at any time during your booking. Any verbal quote given is an indication only of the final price and is subject to confirmation in writing.

Late Booking

Any booking within 65 days before departure will require payment in full when the booking is confirmed. The bookings may also incur additional fees including any applicable urgent visa processing fees. Bookings made less than 45 days prior to departure will incur a late booking fee of $60 per person and must be paid along with the final payment at the time of booking.

Payment

Please note that all Tours and Packages are subject to availability and all prices are set. Any booking valued at or less than $1,000 must be paid in full amount after booking is made. Some airfares or services must be paid in full at the time of booking.

Credit Card Fee

The following Card Fees apply:

Visa Credit Card - 1.8% fee and MasterCard Credit Card - 1.76% fee applies.

American Express (Amex) - 2.8% fee applies.

For late payment or urgent bookings, please notify us via email at payments@tweetworldtravel.com.au

DEPOSIT

Deposit

You will be required to pay deposit after booking confirmation:

- Private Tours or Group Tours is $500 Per Person

- Large Groups (more than 16 people) / School Tours is $800 Per Person

- Lands products and Visas is $300 Per Person

Any booking valued at or less than $1,000 must be paid in full amount after booking confirmation. Some airfares or services must be paid in full at the time of booking.

Receipt of Deposit

By sending a deposit the client agrees to be bound by the terms, conditions and responsibilities set forth in this booking. The client also agrees that:

- All persons are fit and physically able to partake unaided in their chosen group tour as per the itinerary outlined in the Tours.

- All persons travelling on a Fully Independent Tour are fit and physically able to partake unaided in their chosen itinerary.

- All parties acknowledge the physical demands and hazards involved in the tour they will be undertaking and have chosen to participate at their own risk.

- All parties understand that any medical or dietary information provided to us does not, under any circumstances, make Tweet World Travel liable if a particular condition exacerbates while on tour or affects their ability to participate in any portion of the tour.

Balance of Payment

Outstanding balance depends on the type of service you are undertaking:

- For private tours/packages or other products, outstanding balance is due 65 days before departure. No voucher will be issued until final payment is received in our office. If the outstanding payment is not received by day 65, your booking will automatically be cancelled.

- For large group tours and school tours, outstanding balance is due 90 days before departure. No voucher will be issued until final payment is received in our office. If the outstanding payment is not received by day 90, your booking will automatically be cancelled.

AMENDMENTS FEES

After bookings are deposited, any amendment has to be requested in writing and incurs $60 fee per person, plus any additional costs and administrative expenses incurred in arranging the alteration. Alterations will be made at our discretion and may not always be possible.

CANCELLATION

Cancellation by customer

Before the travel date the following fees will be apply:

Private Tours or Group Tours/ Packages Large Group Tours & School Tours
(More than 16 people)
  • 65 days or more before departure – loss of deposit
  • 90 days or more before departure  -loss of deposit
  • 64‐40 days before departure – 45%
  • 89‐79 days before departure – 55%
  • 39‐31 days before departure – 75%
  • 78‐61 days before departure – 85%
  • Within 30 days of departure – 100%
  • Within 60 days of departure – 100%
  • Any ’no show’ – 100%
  • Any ’no show’ – 100%

After the trip has commenced, we are unable to refund any amount for unused services due to your unwillingness, early departure, late arrival, or missed days on tours.

Airlines

Please refer to the airlines cancellation policies.

Cancellation by Tweet World Travel

For group set departure date tour, if the minimum number of the group is not reached, we reserve the right to cancel or vary the tour 30 days prior to departure. If this event occurs, an alternative guaranteed travel date will be offered. Should these options not be acceptable Tweet World Travel will refund the full price paid, less visa cost.

If a tour is cancelled or varied prior to departure due to unforeseeable circumstances such as, but not restricted to, severe weather conditions or force majeure, Tweet World Travel will refund all monies prior to departure less visa cost, fuel surcharge and any other cancellation fees levied by airlines and other third parties.

If a cruise booking is cancelled or varied prior to departure due to unforeseeable circumstances such as, but not restricted to, severe weather conditions or force majeure, Tweet World Travel will refund all monies prior to departure.

Cancellation by Third Party Travel Provider

If the Third Part Travel Provider changes any part of your booking for reasons beyond its control, for example, if a Third Party Travel Provider changes its schedules, overbooks, or if there are any changes in applicable surcharges, fees or taxes, we will use our reasonable endeavors to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product and we will refund any monies already paid less any fees charged by us under these terms and conditions and by the Third Party Travel Providers under the terms and conditions you agreed with them. Please check with your consultant before cancelling or amending a Travel Product in these circumstances as some Third Party Travel Providers may charge cancellation fees up to 100% of the Travel Product’s prices as per their terms and conditions.

AGENCY

We act as an agent for, and sell various travel related products as agent on behalf of, numerous transports, accommodation and other service providers, such as airlines, coach, rail and cruise line operators, as well as all of our wholesalers. Our obligation to you is to make travel bookings as your agent on your behalf and to arrange relevant contracts between you and travel service providers.

We have no control over, or liability for, the services provided by third parties. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these service providers. Your legal rights in connection with the provision of travel services are against the specific provider and, except to the extent a problem is caused by fault on our part, are not against us. Specifically, if for any reason any travel service provider is unable to provide the services for which you have contracted; your rights are against that provider and not against us.

LIABILITIES

Tweet World Travel (herewith called the Company) acts as a co‐ordinator for all persons taking these tours in the making of all arrangements for transportation, sightseeing and hotel accommodation. The Company does not own, manage, control or operate any transportation vehicle, any hotel or restaurant or any other supplier of services. All vouchers and tickets issued are subjected to the terms and conditions specified by the supplier and all services are subjected to the laws of the country where the services are provided.

Unforeseeable circumstances such as force majeure, adverse weather, flight rescheduling, hotel overbooking and faults with transportation or road conditions may also have an effect on the tour itinerary after the commencement date. Any decision made in respect of tour services by independent suppliers/operators or airlines to re-route or amend the itinerary due to any of the above or similar circumstances is at the discretion of the tour service provider and Tweet World Travel shall not be liable for any claim whatsoever arising from such events. We strongly urge all customers to undertake a high level of personal responsibility in order to ensure that possessions, equipment and personal documents are closely monitored and protected at all times. We also strongly advise all customers to purchase appropriate travel insurance to protect you from financial loss and personal injuries in the event of an emergency.

You acknowledge and agree that there are inherent risks involved in participating in the tour, including without limitation possible contact with native flora/fauna, local residents, unforeseen events and travel in remote locations.

By making a booking, you agree to accept all risks associated with the tour. You agree to unconditionally release us from, all liability, including without limitation in contract and in tort, for any cause or action, including any injury, damage, loss, cost, delay, additional expense or inconvenience caused directly or indirectly as a result of the inherent risks associated with the tour, or any force majeure events or other events which are beyond our control, including but not limited to war, civil disobedience, terrorism, insurrection, accident, explosion, sickness, fire, floods, severe weather, acts of God, acts of Government, alteration or cancellation of scheduled air services, accidents to or failure of machinery or equipment or industrial action.

If we or our service providers are affected in any way by a force majeure event, we may in our discretion vary or cancel any itinerary or arrangement in relation to the tour as we consider necessary, without incurring any liability to you.

Each service provider is responsible for the part of the tour it conducts. Service providers are not our agents or employees and are not under our direct control. We therefore do not warrant the performance of any service provider. We do not accept, and you release us from, all liability for any injury, loss, damage, costs or expenses, including without limitation any property damage or personal injury, that you may suffer which arises out of any act or omission of a service provider or operator who provides services in connection with your tour. Any claim that you may have in relation to a service provider should be raised directly with that service provider.

You are responsible for any injury, loss, damage, costs or expenses arising through your own fault. You agree to indemnify us against all actions, proceedings, claims, demands, expenses and costs (including legal costs on a full indemnity basis and whether incurred by or awarded against us) as a result of, or arising in relation to, whether directly or indirectly, your participation in the tour or any act or omission by you in relation to the tour.

To the extent permitted by law, we do not accept any liability in contract, or otherwise for any injury, damage, loss (including consequential loss), delay, additional expenses or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party providers over which we have no direct control.

Under circumstances where our liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the remedies required of us under applicable law (including the Australian Consumer Law). This liability clause is subject to your rights under the Australian Consumer Law and nothing in these terms and conditions is intended to limit any rights you may have under the Competition and Consumer Act 2010 (Cth).

AGENT RESPONSIBILITIES

It is the travel agents’ responsibility to ensure that all invoice, itinerary details and documentation issued by Tweet World Travel are received and correct and that the customer is aware of amendment and cancellation conditions and other clauses in these Booking Terms & Conditions. Travel agents are also responsible to pass on Tweet World Travel’s Terms & Conditions by the time clients make the booking.

CLIENT RESPONSBILITIES

If your domestic and international flights are not arranged by Tweet World Travel, it is your responsibility to advise us your departure and arrival time, or any changes or delays you might encounter.

If you do not notify us in a timely manner, your arranged Airport Transfer Service is not responsible for any missed pick up in those circumstances. If you arrive on a delayed flight and miss your allocated pick up, you will need to make alternative arrangements at your own expense.

If no notification is received from you or your agent, your arranged Airport Transfer Service will pick you up as scheduled and attempt to wait for your scheduled arrival up to 2 hours. If your delay is longer than this waiting period you will have to make alternative arrangements at your own expense.

If you book our services through a travel consultant, make sure you collect your travel voucher and any other necessary documentations included (e.g. visa) 7 day prior to departure. You are responsible to check all details and documents are correct for your booking.

PASSPORTS & VISAS

All travellers must have a valid passport for international travel and most countries require at least 6 months validity from the date of return and some countries require a machine-readable passport. When assisting with an international travel booking, we will assume that all travellers on the booking have a valid Australian passport. It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities. It is your sole responsibility if any fines, penalties, payments or expenditures incurred as a result of such documents not satisfying the requirements of those authorities.

If your visas are included in our package and we act on your behalf to apply for the visas, all necessary documents relating to your visa application will have to be provided to us at least 30 days before your departure. If you fail to provide the necessary documents before 30 days prior to your departure, we will not be held liable for your visa application. And the visa fee included in our package is not refundable in any circumstances.

If you still require us to assist with visa application in less than 30 days before your departure date, an additional fee will be required for urgent visa processing.

HEALTH

Please ensure that you are aware of any health requirements and recommended precautions relevant to your travel, and ensure that you carry all necessary vaccination documentation. In some cases, failure to present required vaccination documentation may deny your entry into a country. We recommend that you consult with your local doctor or health specialist before commencing your travel. General health advice for the destination you wish to visit is also available from the Department of Foreign Affairs and Trade.

TRAVEL INSURANCE

Travel insurance is not included in your day tours, private tours, group tours, transfers, and any of our packages. For your protection, we strongly recommend that you purchase comprehensive travel insurance for your travel arrangements (without limitation) that include coverage for medical expenses, loss of luggage, cruise, land content and airfare charges that may occur. We are an authorised representative of CoverMore Travel Insurance Services.

We can provide you with general information about the travel insurance options available to you. If you decline travel insurance, you will be required to sign an indemnity statement/disclaimer.

TRAVEL DOCUMENTS

Travel documents include, but are not limited to, airline tickets, visas, hotel vouchers, tour vouchers or any other document used to confirm an arrangement with a service provider. Travel documents may be subject to certain conditions and/or restrictions including (without limitation being non-refundable, no-date changeable and subject to cancellation and/or amendment fees.

Travel documents cannot be transferred to another person to use. All airline tickets must be issued in the name of the passport/photo identify holder. An incorrect name on a booking may result in an inability to use that booking and the booking being cancelled. Please review your travel documentation carefully and advise us immediately of any errors in names, dates or timings.

PUBLICITY

When you book with Tweet World Travel, you agree that we may use images of you taken during the trip and any comments made in writing by you regarding the trip, without recourse to you and without compensation to you, for publicity and promotion purposes only through whatever medium we choose.

If you do not want your images to be displayed, you have to advise us in writing at the time of booking, or when you collect your travel documents.

PRIVACY

Tweet World Travel collects information about you (including health information where necessary) to process your travel arrangements, facilitate your participation in loyalty programs and conduct marketing activities and market research. If the information is not provided, we may not be able to make travel arrangements for you. We may disclose your personal information to our related companies, carriers, travel service providers, organisations which provide services to you.

GOVERNING LAWS

If any dispute arises between you and Tweet World Travel, the laws of Australia will apply.

For enquiry call 1300 739 652 to talk with one of our travel consultant or fill out the form below. We will contact you soon.

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