
why thuy carroll believes the future of travel depends on technology, innovation, and human connection
The travel industry has changed dramatically over the past decade.
Travellers today expect faster service.
Personalised experiences.
Seamless bookings.
Instant communication.
Mobile access.
Real-time updates.
Behind the scenes, travel businesses are under increasing pressure to operate more efficiently while still delivering exceptional customer experiences.
For Thuy Carroll, founder of Tweet World Travel Group and TKG Platform, these changes were impossible to ignore.
While many saw technology as a challenge, Thuy saw opportunity.
And that opportunity would eventually lead her beyond travel operations into travel innovation and technology development.






















